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Learning and Development
"Learning and development, or as it is commonly referred to; training and development or human resource development, encompasses a range of on-the-job and off-the-job methods for acquiring necessary knowledge, skills and behaviours to achieve the organizational objectives.
We at SMBL strive to help and support all endeavors that ensure its employees have the appropriate skills and knowledge to fulfill the banks’ strategic and operational objectives. It also entails a commitment to learning and development by the banks’ top management and the board with a view to maintain competitiveness and responsiveness to customers’ needs.
Learning and Development at SMBL offers host of multi disciplinary learning interventions covering importance areas of Commercial, and General Banking apart from other critical topics required to perform job at the higher levels. It provides both class room training opportunities through its three learning centers but also through customized Learning Management Systems (LMS) available to staff across Pakistan. Some of the categories under which programs are being offered using LMS are as follows:"
Currently Learning and Development is offering courses under four major categories.
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Available courses
Orientation to Learning Management System (LMS)
Orientation to Learning Management System (LMS)
- Teacher: Asad Hameed
- Teacher: Nur Ali Tejani
Anti-Money Laundering and Combating Financing of Terrorism for Operations Managers
Anti-Money Laundering and Combating Financing of Terrorism for Operations Managers
This is a Mandatory Course Designed to provide basic knowledge to a...- Teacher: Syed Faridi
- Teacher: Asad Hameed
Branch Operations Excellence
Branch Operations Excellence
The course is a comprehensive program related to Branch operations,...- Teacher: Syed Faridi
- Teacher: Anne Fatima
- Teacher: Asad Hameed
Account Opening & Documents
Account Opening & Documents
- Teacher: Anne Fatima
- Teacher: Asad Hameed
Understanding Key Components of FTC
Understanding Key Components of FTC
This course highlights the unit wise regulations given by State Ban...Enhancing SMBL Product and Services Knowledge-2019
Enhancing SMBL Product and Services Knowledge-2019
The course is designed to enhance understanding of staff about SMBL...- Teacher: Asad Hameed
Essentials of Fair Treatment of Consumer (FTC)
Essentials of Fair Treatment of Consumer (FTC)
This is an essential and mandatory course for all Summit Bank Staff...Enhancing Customer Services Experience
Enhancing Customer Services Experience
This is a mandatory course related to customer services.- Teacher: Asad Hameed
Basics of Train The Trainers
Basics of Train The Trainers
This course is designed for people who would like to understand the...- Teacher: Asad Hameed
Stress and Time Management
Stress and Time Management
Time is money, the famous saying, and lots of it gets lost in disor...- Teacher: Asad Hameed
IBP-Tellers Excellence Program
IBP-Tellers Excellence Program
This course highlights the importance of Teller in the branch opera...- Teacher: Asad Hameed
- Teacher: Faisal Hussain