This is a mandatory course related to customer services.

This is a course designed to enhance the level of product and services knowledge related to SMBL conventional Banking.  

The course is designed to enhance understanding of staff about SMBL Products as well as test their current knowledge via a quarterly quiz.

This is an essential and mandatory course for all Summit Bank Staff to better understand the basics of Financial Consumer Protection Framework in Pakistan.

This course highlights the unit wise regulations given by State Bank of Pakistan under the umbrella of Financial Consumer Protection Framework in Pakistan.